Return & Refund Policy

ALL SALES ARE FINAL

PRODUCT RETURN AND REFUND

If your order is defective or damaged upon arrival, please email us within 3 business days at support@4ptdb.com with pictures of your damaged product, including the shipping box it was delivered in, and we will review and respond promptly. We will replace any damaged item as a result of packing and shipping as soon as possible.

CONSULTING SESSIONS RETURN AND REFUND

We understand that every experience is unique and some issues may require a more in-depth review. We feel very confident that our over 60 years of hands-on experience, expertise, education, and skill set can advise on most interior design and construction related issues, and topics. However, due to the nature of this type of stand alone service, we cannot guarantee that you will be satisfied with all the advice you receive. We cannot take responsibility for any results, actions, and/or any of the decisions made following our session or any recommendations rendered. That said, we do not offer refunds based on your level of personal satisfaction with your consulting session. We feel extremely confident that we can provide you with positive mindful actionable steps, and take great care in providing an extremely comprehensive review of all your questions, uploads, and concerns.

Formal construction plans are not included and design plans are recommendations only and are not for construction. All suggestions shall be field verified on site by Owner’s Contractor(s). There are no warranties expressed or implied. This is an online consulting session and there are no returns available on this item.

DOWNLOADS RETURN AND REFUND

Your purchase of one of our downloadable products constitutes our granting to you of a non-exclusive, non-transferable license to download and access that product for the purpose of your own personal use and reference, and print or convert the product for your own storage, retention and reference. You agree that under no circumstances shall you use, or permit to be used, any product other than for the aforesaid purpose. You shall not copy, re-sell, sublicense, rent out, share or otherwise distribute any of our downloadable products, whether modified or not, to any third party. You are strictly forbidden to use products for commercial or for-profit use. For other uses you need to obtain permission from the rights-holder(s). You agree not to use any of our products in a way which might be detrimental to us or damage our reputation.

Formal construction plans are not included and design plans are recommendations only and are not for construction. All suggestions shall be field verified on site by Owner’s Contractor(s). There are no warranties expressed or implied. This is an online consulting session and there are no returns available on this item.